MST Monitor
Newsletter of the Management in Science and Technology Program
OGI School of Science and Engineering
Oregon Health & Science University
November, 2001


In this issue:



MST Receives National Recognition!

U.S. News & World Report chose MST-Online as one of the "Best of the Online Grad Programs." The October 15, 2001 issue (p. 66ff) reported on 130 accredited programs chosen from a survey of 2,000 institutions. The MST program at OGI was one of 33 on-line engineering programs; among the others recognized were Stanford, Columbia, and Texas Tech.

Congratulations to Neil Berglund!

Longtime MST faculty member Neil Berglund was one of seven technologists honored Sept. 27 for their significant contributions to the advancement of semiconductor manufacturing technology at an award ceremony sponsored by Semiconductor Equipment and Materials International (SEMI). "With this award, our industry recognizes these technology pioneers for their brilliant innovation and dedication to the creation of pivotal technology that has significantly advanced our industry," said SEMI President Stanley T. Myers.

Neil was honored for his participation in a three-man team in the early 1980s that performed "breakthrough work" on laser pattern generation technology. He and his collaborators did the work at ATEQ Corp (now Etec Systems Inc.), where Neil was founder, president, and CEO. He is now president of Northwest Technology Group and a professor in both the MST and Electrical and Computer Engineering departments at OGI.

Free Seminar: Career Management

In keeping with the MST Department's mission of providing relevant education, our faculty are proud to present a free seminar on Career Management. We recognize your need for professionally relevant information on how to respond to and survive in the current business climate. Please join us for a great networking opportunity.

Nov 29, 2001, 5:30--7:30 pm, OGI Café

5:30--6:00 Networking (pizza & soft drinks provided)

6:00--6:55 Panel Presentations:

  • Long-Range Career Planning: An Overview
    Alvin Tong (5 min.)
  • Personal Effectiveness Tips and Tools during Times of Business Lay-Offs (whether you are a casualty or a survivor)
    Leslie Smid (15 min.)
  • Managing Change and Transitions: Taking Care of Yourself and Your Business
    Niki Steckler (10 min.)
  • How to Get a Better Job
    Jack Raiton (20 min.)
  • Available OGI Resources
    Victoria Tyler (5 min.)

6:55--7:25 pm Open Discussion

7:25--7:30 pm Wrap-up

NOTE: RSVP by November 27th to Staci (ssutton@admin.ogi.edu or 503-748-7804)

Upcoming Seminars from the OGI Center for Professional Development and the MST Department

(Please click on Web link below for an overview of the seminar and to register.)

OGI PRODUCT LIFECYCLE MANAGEMENT AND ENGINEERING SERIES
Proactive Management of Product Development Risk
Preston Smith (New Product Dynamics)
Tuesday, Nov 20 at 7 pm (6:15 pm pizza, soft drinks, networking)
FREE

OGI FUTURE OF COMPUTING SERIES
.Net-What It Means for Developing Applications

Sean Campbell
Tuesday, Nov. 27 at 7 pm (6:15 pm pizza, soft drinks, networking)
FREE

BUSINESS OF HIGH TECHNOLOGY FORUM
When Does an Acquisition Make Sense?

Kirby Dyess (VP, Intel)
Tuesday, Dec. 11, at 7 pm (6:15 pm pizza, soft drinks, networking)
FREE

Upcoming in 2002:
· Joe Reinhart, VP of Business Development, ESI, January
· Mark Hollinger, CEO, Merix, February
· Paul Gullick, Clarity Visual Systems, March
· Gerry Perkel, CEO, Merrit, April
· John Harker, CEO, InFocus, May

The OGI Center for Professional Development offers intensive, non-credit short courses in software development and engineering, product development and quality, project management, marketing and communications.
· To receive e-mail announcements concerning software courses.
· To receive e-mail announcements of courses related to product development, quality, project management, etc.
· To register for any seminar or course: http://cpd.ogi.edu
· To add your name to the seminars list.

Microsoft Master's Degree Pilot Program

MST and Cenquest are working with Microsoft to develop a Master's degree program specifically tailored for employees of Microsoft's Enterprise Services organization. As a step in that direction, a pilot program of 4 one-credit modules condensed from MST courses will take place from December 2001 to February 2002.

The pilot is designed to test the ability of Microsoft employees to manage a 10-15 hour per work course load while still performing their job responsibilities. The pilot will also be testing the effectiveness of distance-learning technologies in delivering Master's-level course work. The four modules include Effective Business Writing, Initiating Winning Projects, High-Tech Marketing Basics, and Making Sense of Financials.

The course content is tailored to the business challenges relevant to Microsoft's environment and includes Microsoft-specific readings, discussions, and case studies. And because only Microsoft employees will participate in this program, students will be able to freely discuss Microsoft-sensitive issues and will have the opportunity to network with other Microsoft employees.

For more information, visit http://www.cenquest.com/corp/microsoft.

MST Advocate at Cenquest

MST faculty member Marianne Koch is the new Academic Consultant at Cenquest. In this part-time position, she helps assure the integrity of the academic offerings of university programs, such as the MST program at OGI, and company-specific degree programs. In these latter programs, the company goes beyond tuition reimbursement of graduate credits and instead offers an advanced degree in coursework specifically geared for that company's needs.

From her Cenquest vantage point, Marianne will be able to keep all members of the MST community informed of online course developments. Currently, she says active work is being done on the online Capstone course and plans are solidifying to revisit all the original online courses implemented at the beginning of the Cenquest/MST partnership.

In her new role, Marianne also acts as a liaison for MST department administrators, faculty, and students. If you have concerns or suggestions about MST online courses, please contact her at mkoch@cenquest.com.

MST listed in Service Members Opportunity catalog

Marianne Koch also helped Cenquest sales guru Michael Corbett place MST as one of the few graduate programs on the selective list of the Service Members Opportunity College. Last year, the US Army announced it would spend a billion dollars on online degree education for its men and women in uniform. Rather than take proposals directly from universities, the Army hired PricewaterhouseCoopers as an "integrator." Mike and Marianne negotiated with PwC for MST's place in the Army catalog. The placement makes MST studies eligible for reimbursement for qualifying Army personnel. Everyone at MST hopes to see new enrollments from among the officer corps, and to be able to make a constructive contribution to military management and national security.

We do live in a wired world!

An April 2001 survey by Nielsen NetRatings found Portland, Oregon, to be the U.S. city with the highest percentage of homes connected to the Internet, at nearly 70%.

Tips on Public Speaking

Using gestures

We've all been annoyed by speakers who over-gesture or who are so wooden that their lack of gestures is equally distracting. And we all know what improper gestures are. But what works well? The word "natural" comes to mind here. When you're relaxed and comfortable, natural gestures help punctuate your presentation. If you're nervous, it's a bit more difficult to be natural.

If you typically use your hands while talking, go ahead. However any body movement, gesture, or facial expression that is excessive or repeated too frequently should be toned down.

Also be aware of the messages your body and voice may be sending. Remember we respond visually first. If the face/body don't match the words, we'll respond to what we see rather than what we hear. Here's an example: A presenter begins by saying they are delighted to be talking with you and are extremely excited to share their new product. However, their expression is solemn and their arms are folded tight to the body. Will you believe the words or the body?

Concerned that your gestures aren't helpful? Ask a friend or colleague to watch you in an upcoming meeting or presentation, and note anything distracting. (Videotapes are also great!)

When speaking in public, you need to find what's natural for you. Facial expressions are important and eye contact is the most important of all. And don't forget to smile. People always respond well to those.

Kathy Mangel Davis (PS2Kathy@aol.com) is a Presentation Skills trainer and coach. She is currently co-teaching Project Management for MST.

MST in Korea

Three MST professors, Alvin Tong, Fred Phillips, and Paul Newman, offered classes this fall in a collaborative program offered by the State University of New York at Stony Brook (SUNYSB) and The Institute of Industrial Policy Studies (IPS) of Korea.

In mid-August, SUNYSB approached Alvin with an urgent request for faculty expertise for September and October in this joint education program, which takes place in Seoul. The students are recruited by IPS from high-tech industries in Korea, while SUNYSB provides curriculum and teaching faculty (all courses are taught in English). The coursework leads to an MS degree in Technology Management from SUNYSB.

MST was able to respond promptly to SUNYSB's request: Alvin taught Project Management from 9/10 to 9/14; Fred and Paul both taught Issues in Technology Management, Fred over the first two weekends of October and Paul over the last two weekends of October. Students represented companies such as Deloitte Consulting, Korea Telecom, Concert Global Networks, Bank of Korea, ADC Telecommunications, SAP Korea, Samsung Electro-Mechanics, Unitel, and SK Telecom.

The MST faculty all had a great experience. They found that the students' English was passable and that they worked very hard. Classes were lively with much humor from the students and an excellent quality of work. Support from the IPS staff, including classrooms and equipment, was also excellent.

According to Alvin, there will be continuing teaching opportunities in this joint MST/SUNYSB/IPS effort. Stay tuned!

Fred Phillips in Korea

Editor's note: In October, MST Professor and Department Head Fred Phillips traveled to Seoul, Korea, to do some teaching and lecturing. The following is excerpted from a letter he emailed to the MST department.

Because I am interested in techno-growth areas, Dr. Deok-Soon Yim, who recently spent a year as visiting scholar at PSU, set up an opportunity for me to tour the Taeduk (or Daedeok) science city and to give a public lecture at Hanbat National University in Taejon.

Since the 1970s, the Korean government has gone full-court on making Taeduk successful, putting direct investment, infrastructure projects, government and military offices, and so on there. While it seems to have worked, resident scientists are conscious of the fact that there have been fewer seed startup companies at Taeduk than at Hsin Chu in Taiwan. And companies still have to go to Seoul for venture capital and all the way to the new Seoul-Inchon airport to fly to visit foreign customers. Moreover, there is essentially no seed-stage venture capital in Korea. Companies start up on friends-&-family money and credit cards, then go to the VC market for second-stage. There are no special tax breaks for Taeduk start-ups.

I visited one semiconductor boutique, one biotech firm, and one government lab. The semiconductor equipment design firm needs foreign contacts to possible alliance partners, and needs sources of industry information beyond what the local analog of AeA can provide. The government marine science laboratory has the coolest VR setup I've yet seen-they train ship pilots on a mock tanker bridge, with surround-sight 3D mockups of every major port in the world, each accurate and based on GPS and depth-sound data. The biotech firm (microbial technologies, with a factory that smells like a Portland brewery) just went public; it is sheltering several other, non-competing biotech startups in a "bio-community" that is very much like Portland's late, lamented biotech innovation center. The Taeduk bio-community was made possible when the lead firm went public and had the cash to buy a campus at a distressed price from another company that had gone under earlier in the recession.

Later in the week, I gave a lecture at STEPI, the government's Science & Technology Policy Institute in Seoul. STEPI runs an MOT (management of technology ) degree program for nearby Sangwan University, with classes held in the evenings at STEPI and taught by STEPI researchers. These engineering and R&D-oriented MS programs in MOT seem more common in Korea than tech-oriented MBAs.

South Korea's S&T planning process mainly consists of government-industry dialog orchestrated by STEPI. The institute researchers express much interest in learning practical ways to use formal methods of e.g. technology forecasting and assessment. But it seems their bigger need is for ways to integrate and weigh all the data and opinions they gather from their industry and government contacts.

I have visited Korea at intervals of 5-7 years since 1976. Each time, I find the country totally transformed. This time, I found it to be completely modern, convenient, and comfortable (but still different enough to be interestingly exotic), and more advanced than the U.S. in cell phone use and in multi-modal Internet connections. They are moving toward public wireless LANs in cafes and convenience stores. The story I heard was that some Koreans travelling in Europe couldn't wait to go home to Korea "because the Internet is better at home." I'm wondering what impact this kind of trend (in Korea and other countries, like Finland) should have on MST's curriculum.

From the OGI Library

The library's ejournal page http://www.ogi.edu/library/ejournal.html has been updated to reflect new journals available at OGI. This list now includes 278 titles with direct links to the journals. Journal additions include many for finance and accounting as well as computer science.

The library also has a trial running now for Business Source Premiere. This indexes 2798 periodicals, 2260 of which are available in full text. To access this database, go to http://www.ogi.edu/library/databases_atoz.html and click on Business Source Premiere. The trial will run through December and the library is asking for feedback on this database, which doubles the coverage of the business literature provided by Business Source Elite.

New Winter Course/New Faculty Profile

The MST department is pleased to announce a new course on the impact of technology on the business-and consumers-of healthcare. MST 580 E-Health Management presents an overview of current E-Health initiatives and an exploration of their business impact. E-Health, the use of technology to facilitate the interaction of people and process in healthcare, is of particular interest to Dick Prins, instructor for the new course.

Dick received his Master's degree in management from the Graduate School of Industrial Administration at Carnegie Mellon University and a Bachelor's degree in physics from Reed College. The GSIA program is based on the use of quantitative methods for data analysis to support decision-making. Dick's interest lies in bringing the same concepts of continuous process improvement, best practices, benchmarking, and quality analysis to all aspects of healthcare, including record keeping, knowledge dissemination, and applied services.

"Healthcare is a $1.6 trillion industry, with about 25% wasted or misspent. Add to that the over 90,000 people each year who die from medical error and the need for change becomes really clear," says Dick. "Institutions are eager to embrace technology in the form of new diagnostic and treatment equipment, but until now they have been slow to leverage technology to modernize their enormous information needs." MST 580 looks at the many opportunities that exist for technology and management professionals in e-Health.

Dick brings a wealth of e-commerce and management-in-technology experience to the MST classroom. He founded and served as senior vice-president of Myhealthbank, an e-health financial service and e-commerce business. He has held executive positions at Planar Display Solutions, a leading supplier of flat panel display computers and terminals to the healthcare market; Synektron Corporation, a TDK Group company; National Semiconductor; and Corning, Inc. As a principal with Booz, Allen and Hamilton, he directed consulting assignments in marketing and operations strategy, materials management, technology modernization and profit improvement. Dick currently serves as executive vice president of Group 3, which helps companies use technology to make the decisions that drive financial success.

Dick is also the founding president of the Oregon Quality Initiative, a private, nonprofit corporation that administers the Oregon Quality Award, and he serves on the advisory board of Northwest Medical Teams, where he consults about technology uses in long-distance health care and relief efforts in undeveloped nations.

For more information about MST 580, contact Dick at dick.prins@home.com

Factoids for current and prospective MST students

Academic counseling is advised for all students.

New students who wish to complete the MST Program in approximately two years should take two courses per quarter.

Although MST classes do not normally meet during finals week, the instructors may require that an assignment or take-home examination be submitted during the week; or due to scheduling arrangements, a class may have its final meeting on the weekend of finals week.

Winter 2002 Courses
Winter Weekend Courses

Begins January 11-12, 2002

MST 502 Financial Management (4 credits)
Inst: Michael McLean (AB401)

MST 512-1 Project Management (Section 1) (4 credits)
Inst: Blake Mills (Rm 110B, 1600 Bldg)

MST 515 Supply Chain Management (3 credits)
Inst: Thoi Truong (JM561)

MST 520 Management in Science and Technology (4 credits)
Inst: Nick Steckler (Rm 110A, 1600 Bldg)

MST 524 Strategies for Success in the Digital Economy (4 credits)
Inst: Jean-Claude Balland (CSC 6217)

MST 530 Strategic Planning & Management (4 credits)
Inst: Paul Newman (Rm 120, 1600 Bldg)

Begins January 18 & 19, 2002

MST 504 Marketing: Gong to Market (3 credits)
Inst: Rita Laxton (CSC6217)

MST 512-2 Project Management Section 2 (4 credits)
Inst: Alvin Tong (Room 110B, 1600 Bldg)

MST 513 Manufacturing Practices and Management (3 credits)
Inst: John Wallner (Rm 120, 1600 Bldg)

MST 514 Issues in R & D Management (3 credits)
Inst: Gene Weissman (Room 110A, 1600 Bldg)

MST 541 Leadership and Negotiation Skills (3 credits)
Inst: Jesse Reeder (AB401)

MST 580 E-Health Management(3 credits)
Inst: Dick Prins (JM561)

Note: The overall course schedule may be subject to change. Weekend classes are scheduled on Fridays 4pm-9pm; Saturday 9am-2pm. MST students may take courses in PSU's Engineering & Technology Management Department; see your faculty advisor and http://www.emp.pdx.edu for details.

Winter Weeknight Classes

MST 510 Principles and Trends in Technology Management (3 credits)
Inst: Mark Chen (CSC6217)
6:00-9:45pm; Mondays; begins January 14 (10 sessions)

Winter Online Classes

MST 502D Financial Management (4 credits)
Inst: Jack Raiton (begins January 21)

MST 503D Marketing in Science and Technology (4 credits)
Inst: Raj Merchant (begins January 21)

MST 511D Quality Management (3 credits)
Inst: Yong-In Shin (begins January 21)

MST 590D Effective Business Writing (1 credit)
Inst: Rich Fournier (begins January 21)

MST 591D English for Non-native Speakers (1 credit)
Inst: Rich Fournier (begins January 21)

Note: Registration for online courses is the same as for courses held on campus. Be sure to give the full course number with the "D" to indicate an online course.

For information about online courses and their availability:
visit the Cenquest website or contact Kelly Eason, Cenquest Customer Service Representative, 503-276-7918.


This is the newsletter of the Department of Management in Science and Technology at OGI School of Science and Engineering, OHSU ©2001.

 

| academics | admissions | online learning | people | news | inquiries | resources | mst | ogi | ohsu |
Click here to return to OGI home page
Last modified on 1/28/04 by mst-webmaster